Zeeshan Mir Baz has collected the information from the
website:http://smallbusiness.chron.com/effects-technology-business-communications-23045.html in this
article by Miranda Morley; Updated March 28, 2018 said that:
Technology has changed business in many ways, but its affect on
communication is arguably the most significant. Indeed, communication
through email, text messaging, instant messaging and even budding tools
like social networking have been among the most profound effects of
technology on every area of business. However, while technology did make
business communications faster and easier, it has also made, at times,
communication more distracting and less clear
.
Faster Communication
Whether you need to speak with an
employee who is traveling in another state or country or you need to
communicate with your supplier half way around the world, technology
allows you to do so instantaneously. In fact, thanks to email and text
messages, you can now send messages to people in other time zones before
you forget without worrying that you will wake them up. In fact,
according to Walden University, the Internet has allowed business people
to communicate easily regardless of time zone and language issues.
Expanded Communication Opportunities
Technology
allows individuals to communicate and carry on a business relationship
without ever meeting face to face, so people in all parts of the world
now have the chance to interact with a company in a rural part of the
United States. For example, technology allowed for the emergence of the
virtual assistant, a worker who completes tasks for her client online
without having ever met him, in the 20th century.
Communication Must Be More Deliberate
Although technology has
made communication instantaneous, so you don't have to spend hours
planning and composing before you communicate and wait for a long period
for the reply, it has also made planning deliberate communication
periods more important. First, companies that do take advantage of
telecommuting and virtual offices need to deliberately plan to
communicate with individuals in teams to avoid employees losing touch
and to make sure all are working toward the same goals. Second, even if
you work in a physical office, instantaneous communication regarding
quick decisions and memos cannot replace specific communication times
where big decisions are discussed and progress reports given. However,
when employees are communicating in multiple ways every day, it can be
easy to forget to schedule these types of meetings.
Communication Is More Distracting
From constantly overhearing
cell phone conversations, to the worker who is constantly emailing or
texting you to the incessant "ding" of your office's instant messenger,
communication tools that were designed to make you more productive can
actually do the opposite. Instant communication can make it harder for
workers to deal with one task at a time when their work is constantly
being interrupted by comments and questions that relate to other
projects or even personal issues. In fact, some employees must make an
effort to turn off communication devices while they work to meet
deadlines.
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