Zeeshan Mir Baz has collected the information from
thewebsite:https://simplicable.com/new/types-of-information-technology in this
article by
John Spacey Posted on
December 20, 2015 updated on December 13, 2016 said that:
Information technology
is a large industry that includes thousands of well known software
packages and services. The following are major categories or types of
information technology. The list is general enough to include most
software and may be used as a quick reference to understand technology
products and architectures.
Accounting Packages
Accounting
functionality such as accounts receivable, accounts payable, general
ledger and bookkeeping. May also include tools for billing, purchase
orders and inventory.
Algorithms
An algorithm is a procedure
for solving a problem or making a decision. The term implies a
sophistication of design that was historically used to describe well
accepted solutions to problems in computer science. In recent years, the
term is occasionally used as a buzzword with little concrete meaning.
In other words, it is possible to refer to practically any code as an
algorithm.
Analytics
Analytics
is the discovery of meaningful information in data. It is common for
analytics software to be focused on a particular type of data such as
web analytics. It is also common for general purpose analytics tools to be offered as a part of business software packages.
Architecture Software
Architecture
software can refer to computer aided design software and other tools
for building architects. It can also refer to modeling and design tools
for information technology architects such as enterprise architects.
Artificial Intelligence
Intelligent software that learns.
Asset Management Software
Tools that track assets
such as software or equipment. May include support for procurement,
maintenance, license management, compliance, asset disposal and
financial management of assets.
Big Data
Data storage, processing and analysis techniques designed for cloud infrastructure. Removes traditional storage and processing limitations. Big data generally has no limitations on processing power or the size of data collections beyond cost considerations.
Business Relationship Management
Business relationship management is a term that's used for a several types of software that have little in common. It is occasionally for customer relationship management
software that goes beyond customer relationships to handle employee,
partner or government facing processes. Alternatively, the term is also
used for tools that manage an IT departments relationship with internal
and external clients.
Business Rule Management
Software that manages the definition, deployment, execution and monitoring of business rules.
Capacity Management
Tools for managing the capacity of business or technology services. Typically offered as part of a service management platform.
Communication Tools
Any
software that is used for communication including conferencing,
messaging, mobile communication and communication infrastructure.
Compliance Software
A
wide category of tools such as corporate governance, finance &
accounting, banking, human resources and environmental compliance. In
many cases, software is designed for compliance to a specific law or set
of regulations.
Computational Mathematics
The
practice of modeling and solving mathematical problems with computers.
Common applications include science, financial algorithms, cryptography
and statistical analysis for business areas such as management accounting.
Configuration Management
Software for managing complex changes to services . A component of service management.
Content Authoring
Content
authoring includes blogging platforms and other simplified content
creation services. It also includes full featured professional software
such as web design tools.
Content Management
A
category of software that ranges from simple blogging platforms to full
featured enterprise systems with search, workflow, collaboration,
digital asset management, media management and knowledge management
features.
Cost Control Software
Software products that offer either project
or operational cost management functions. Often specialized for a
particular industry such as construction projects or hotel operations.
Customer Relationship Management
Amongst
the most widely deployed of all types of software. Customer
relationship management are platforms that center on core sales
processes. They may also include support for any customer facing
processes such as marketing and customer service.
Data Analysis Tools
A
category of tools that typically use statistical analysis techniques to
model and visualize data to support decision making, research and
problem solving.
Data Integration
Tools that combine data from different sources in real time or on a batch processing basis.
Data Mining
Software for data analysis using large repositories of historical data such as a data warehouse.
Decision Algorithms
Algorithms that automate non-technical decisions such as the decision to execute a financial transaction.
Decision Support System
Any system that supports either planning or operational decisions often by providing contextual data or visualizations.
Design Tools
A
broad category of specialized tools that support the design of visual,
informational or physical works such as software for producing interior
design specifications, book layouts or architectural blueprints.
Ecommerce
Services and platforms that support business that is transacted electronically.
Engineering Software
Specialized software for fields such as civil, electrical and mechanical engineering.
Enterprise Resource Planning
Large business platforms that include support for a wide range of processes and activities.
Typically provides a unified process framework, data model and toolset
that supports information flow between processes. Seen as a solution to
the common business problem of having a large number of disparate
systems and processes that are difficult to integrate.
Event Processing
Technologies that process streams of data to identify actionable events. When an event is detected a process is invoked or a notification sent.
Exchanges
Services that provide a market for goods, assets or securities.
Facility Management Software
Tools
for managing facilities such as data centers, office buildings and
schools. May include workflows for common processes, maintenance
management and capacity utilization functionality.
Factory Automation
Systems that orchestrate production lines and control machines to automate or semi-automate production.
Financial Management Software
Software for managing assets, investments, accounting or taxes.
Gamification Techniques
The application of game design techniques to non-game software. Games are generally regarded as highly engaging. Gamification is an attempt to reproduce similar levels of engagement for business functions such as marketing and employee productivity.
Geospatial
Geospatial
is the use of information about 3d space and geography for applications
such as navigation systems, mobile devices, business software,
engineering and scientific research.
Governance Software
Software related to corporate governance such as risk management, compliance, auditing, security and knowledge management platforms.
Health Software
Health
software is an industry onto itself that includes business platforms
customized for healthcare providers, patient record systems and
technologies used directly in treatment and prevention.
Incident Management Software
Tools that track and prioritize incidents such as network outages. Advanced technologies in the space offer automated root cause analysis that can point to a cause when many incidents occur simultaneously.
Information Security
Software
that is used to prevent, detect or manage security incidents. Includes
fountational technologies such as cryptographic packages that are
embedded into a wide range of software.
Information Visualization
Information visualization is a category of tools that are often similar to analytics but with particular strengths at creating views of data that stimulate human cognition.
Infrastructure Asset Management
Platforms
for managing public infrastructure such as roads, bridges, canals,
railways and electricity grids. Implements processes for managing the
lifecycle of such assets including deployment, maintenance, utilization
and replacement.
Infrastructure Management
Tools
to manage devices such as network equipment and computers from a
centralized interface. For example, a software fix for a security
vulnerability might be applied to thousands of machines simultaneously.
Inventory Management
Implements processes such as asset tracking, order management and inventory optimization. A core component of both supply chain management and accounting functions.
Knowledge Management
Technologies that facilitate the development and effective use of organizational knowledge. This includes general tools such as office productivity, content management and document management.
Legacy Systems
A term for any technology that has aged to the point that it represents an operational risk to a business. There are several reasons that old technology represents a risk including difficulty in finding resources for maintenance and support.
Management Accounting Software
Software that is used to model operational decisions such as production or inventory levels for managers. Management accounting
is quite different from financial accounting and can be described as
financial modeling of decisions that only considers factors that a
particular manager can control.
Marketing Automation
Marketing automation includes software for core marketing processes and digital marketing such as tools to integrate with ad technology and social media platforms.
Mass Customization
Mass customization is a manufacturing process that benefits from economies of scale
that allows each individual unit of production to be customized.
Software in the space includes design tools for customers and advanced
production automation tools such as robotic control systems.
Media Production
Tools for producing video, music and other digital media.
Office Productivity
General purpose office tools for document creation, communications and content management.
Operations Management Software
Any software that's used to automate or manage a company's core business processes.
Payments
Services
that facilitate payments between parties such as transfers, direct
withdrawal, cryptocurrencies, credit cards, prepaid cards, cheques and
cash transactions.
Performance Management Software
A tool for managing goal setting and performance reviews. Typically provides an audit trail for compliance and liability purposes.
Point Of Sale Systems
Technology
for the cashier and customer service functions of retail locations
including product scanners, payment systems and loyalty card services.
In many cases, modern point of sales systems are integrated with
ecommerce functions. For example, if you can't find your size at a shoe
store the clerk may offer to place an order for you using an ecommerce
channel.
Problem Management
Components that support managing and fixing the root cause of incidents often as part of a service management or knowledge management platform.
Process Automation
General tools for orchestrating or choreographing processes such as workflow engines.
In many cases, processes are semi-automated and include human tasks
such as approvals, decisions and customer relationship functions.
Process Integration
Integration engines such as an enterprise service bus
that provide a publish/subscribe model for events and data. This allows
processes to publish events to one platform and any processes that
subscribe to the event will be notified.
Process Orchestration
A central controller that implements processes by invoking sub-processes, routines and notifications at the right time with the right data.
Procurement Software
Procurement
processes require a good deal of oversight to prevent fraud and other
failures that can potentially be expensive and have compliance implications. As such, it is common for organizations to adopt procurement software that implements rigorous processes, reporting and audit trail functions.
Project Management Tools
Project management
functionality such as estimation, planning, scheduling, resource
allocation, cost control, budget management and project reporting.
Reporting Tools
Any technology that's used to create reports including data extraction, transformation, analysis and visualization tools.
Reputation Systems
Algorithms or customer feedback mechanisms that rate and rank the reputations of businesses or other entities.
Risk Management Software
Software that implements risk governance, control or analysis processes. Often specific to a particular industry or type of risk.
Robotics
Robots are a class of automated machines that have advanced features such as sensory perception or artificial intelligence.
Safety Management
Safety related functions such as processes to prevent accidents and compliance reporting.
Sales Force Automation
Support
for processes such as prospecting, opportunity management, order
management, call management, account management, territory management,
forecasting and sales reporting.
Scientific Computing
The
collection and management of scientific data. Also includes analysis,
modeling, simulation and computational support applications for
scientific research.
Search Applications
Search provides a query interface
to large repositories of information such as the internet. Search
services may provide advanced interfaces including the ability to
understand the semantic meaning of a question phrased in natural
language.
Self Service
Interfaces that allow a customer to order and manage products and services directly, often replacing traditional customer service functions.
Service Automation
The automation of service management functions such as service design, service delivery and service operation.
Service Delivery
Automation and semi-automation of the day-to-day operation of a service including service level management, capacity management and availability management.
Service Desk
Help desk software provides the functions, information and processes required to provide customer service. This may include services for internal clients. In many cases, service desk tools are highly integrated and provide a single view of functions such as service management, customer relationship management and billing.
Simulators
Simulation
of real world or theoretical situations, environments and phenomena for
applications including training, testing and research.
Statistical Analysis
The application of statistics to collections of data.
Supplier Management Software
Software to manage supplier relationships and related operational, financial, legal, compliance and risk management processes.
Supply Chain Management Software
Software
that manages the flow of goods and services from point of origin to end
customers. In many industries, supply chain operations is a focus of
optimization and improvement efforts. As a result, supply chain
management software is often highly integrated and is sometimes viewed
as the backbone of an organization's technology platform.
Transaction Processing
Services that execute transactions. Transactions are a fundamental type of business exchange that are defined as a series of operations that succeed or fail together. This is critical to commerce as it's often unacceptable for financial exchanges and other business operations to partially succeed. Transaction processing guarantees either success or failure with nothing inbetween.
Virtual Reality
Simulation focused on human perception that often extends beyond real world environments into the imagination for applications such as entertainment and games.
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